Unless otherwise agreed to in writing, any commercial activity with Bas Ice Cream shall constitute Customer’s assent to these Terms and Conditions. Bas Ice Cream expressly objects to any additional or different terms proposed by the Customer.

1. Legal identity:

BAS OF BELGIUM
Groot-Brittannielaan 79
9000 Gent
Belgium 

BE0768.481.114

IBAN BE84 3632 1170 4459
BIC BBRUBEBB

2. Definitions:
“Customer” is any natural person or company to which Bas Ice Cream is providing Products or Services.
“Seller” is Bas of Belgium, which is the entity providing Products or Services under the commercial name of Bas Ice Cream.
“Contract” is either the purchase order sent by the Seller to the Customer in writing, or the verbal agreement of placing order in-person at the shop. In the event of any conflict, the Terms and Conditions shall take precedence over other documents included in the Contract.
“Price” means the agreed price stated in the Contract or quote for the sale of products and services, including adjustments (if any) in accordance with the Contract.
“Terms and Conditions” means these “General Terms and Conditions”, together with any modifications or additional provisions specifically stated in Seller’s final quotation or specifically agreed upon by Seller in writing.

3. Online Reservations:
Online orders must be collected on the date and time determined by the Customer when submitting the order. In the case of no-show without a written cancellation request, the customer is liable for 70% of the total order value.

4. Delivery and Pick Up:
All orders, including online reservations, must be collected on a predetermined date and time from the shop at Dampoortstraat 46, 9000 Ghent. Unless otherwise agreed in a written statement.

5. Right of withdrawal:

a. Customer may cancel their order by replying to the “Order Confirmation” email, 3 days before pickup date at the latest. Bas Ice Cream reserves the right to reject this cancellation request if the request was not sent in a timely manner or the products are made especially for the Customer.

b. Due to the perishability nature of the products, no returns will be permitted after delivery or in-store pickup.

c. No refunds or compensation will be offered. Unless there is undisputed evidence and a proof that products sold were not as advertised at the time of purchase.

6. Price:

a. Price offers and quotations are valid for thirty (30) days from the issue date. Offers may be modified or withdrawn by Bas Ice Cream before receipt of Customer’s conforming acceptance.

b. Customer shall purchase products and services at the price stated on the quote. Prices are subject to change without prior notice and Seller shall thereafter notify Customer of any price changes. In the event of a price increase, Customer may cancel any undelivered portion of any order by written notice to Seller.

7. Payment Terms:

a. Private individuals:
Unless otherwise agreed to in writing, All online order reservations and in-store purchases must be paid in full at the shop, at the time of order pickup.

b. Business customers:
All payments must be completed in-store at the time of order pickup or by bank transfer within fourteen (14) days from the date of receiving invoice email.

c. In case of payment default, Seller will notify the Customer by email twice. First notice will be sent two (2) business days from due date, second notice will be sent seven (7) days after first notice.

d. If the Customer has not responded to second notice within seven (7) days or failed to complete the payment, Customer shall pay a flat rate compensation fee of EUR 50 + interest on all late payments at 12% per annum, calculated monthly from day fifteen (15) from the date of receipt of invoice email. Customer shall reimburse Seller for all costs incurred in collecting any late payments, including, without limitation to, attorneys’ fees and court costs. In addition to all other remedies available under these Terms and Conditions or at law (which Seller does not waive by the exercise of any rights hereunder). Seller may suspend the delivery of any Products if Customer fails to pay any amounts when due and such failure continues for thirty (30) days following written notice thereof.

e. Customer shall not withhold payment of any amounts due and payable by reason of any set-off of any claim or dispute with Seller, whether relating to Seller’s breach, bankruptcy or otherwise.

f. If Customer disputes any invoice or portion thereof, they shall notify Seller in writing within ten (10) days of receipt of said invoice, detail the reason for the dispute, and pay all undisputed amounts. All charges not timely disputed in writing shall be deemed to be undisputed and shall be due and payable as mentioned above.

8. Termination:
In addition to any remedies that may be provided under these Terms and Conditions, Seller may terminate the Contract with immediate effect upon written notice to Customer, if Customer: (i) fails to pay any amount when due under this Contract and such failure continues for thirty (30) days after Customer’s receipt of written notice of nonpayment; (ii) has not otherwise performed or complied with any of these Terms and Conditions, in whole or in part; or (iii) becomes insolvent, files a petition for bankruptcy or commences or has commenced against it proceedings relating to bankruptcy, receivership, reorganization or assignment for the benefit of creditors.

9. Amendment and Modification:
These Terms and Conditions may be amended or modified at any time by Bas Of Belgium. In accordance with, without limitation, new regulations, guidelines, products or services offered.

10. Waiver:
No waiver of any of part of this Contract is effective unless explicitly agreed on in writing.

11. Force Majeure:
Seller shall not be liable or responsible to Customer, nor be deemed to have defaulted or breached the Contract, for any failure or delay in fulfilling any term of this Contract when such failure is caused by or results from acts or circumstances beyond the reasonable control of Seller.

Circumstances include, without limitation, natural disaster, governmental actions, medical emergency, epidemic, machine breakdown or power outage.

12. Notices:
All notices, requests, claims, and other communications must be in writing and sent to the addresses stated on the invoice by registered letter or by email.

13. Severability:
If any term or provision of this Contract is invalid, illegal or unenforceable in any jurisdiction, such invalidity, illegality or unenforceability shall not affect any other term or provision of this Contract or invalidate or render unenforceable such term or provision in any other jurisdiction.

14. Complete Agreement:
These Terms and Conditions constitute the entire agreement between Customer and Seller relating to the subject matter hereof, and supersede all prior and contemporaneous discussions, understandings, and agreements related to the subject matter hereof.